Shipping policy

SHIPPING POLICY

We are proud to have free shipping!
All orders are managed and shipped from our warehouse. Please allow more time for your order to
be processed during holidays and sale seasons.
We process orders Monday through Friday. Orders will be processed within 3-10 business days from
the order date and shipped the day after the processing day. Please note that we do not ship on
weekends.
Once your order has been placed, we cannot cancel it. If you need to change the delivery
information, please contact us as soon as possible. Once the order is processed, we will not be able
to make any changes.

How long will it take to receive my order?
Once you place your order, please allow 1-3 business days for your orders to be processed. After
that, delivery will vary depending on your location. Please note that due to COVID-19, orders may be
delayed to ensure maximum safety. Below, we provide the estimated delivery times by country:
- Europe: 7-14 business days
- USA: 7-15 business days
- Canada: 7-16 business days
- Central America: 10-25 business days
- Australia / New Zealand: 10-26 business days
- Other countries: 11-30 business days
In exceptional cases, an order may take longer than usual. In this case, delivery may take up to 40
business days. If you experience any unusual delay in the delivery of your order, please do not
hesitate to contact our customer service, and we will be happy to help you resolve any issue.
We appreciate your understanding and patience during these difficult times and strive to provide you
with the best possible shopping experience.
We will provide you with a tracking number so you can monitor the status of your order in real time
and stay informed about the progress of delivery.